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Amazon Jobs Meridian – Apply for IT Support Technician Amazon Jobs Near Me Meridian

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Amazon Jobs Meridian – Apply for IT Support Technician Amazon Jobs Near Me Meridian

Amazon Careers opportunity in Meridian:- Candidates those are looking for Amazon Jobs in Meridian. this good time for them because of current time Amazon is hiring for IT Support Technician Jobs in Meridian. Candidates who have desire eligibility for the post of IT Support Technician can apply on or before the expiration date.

Name of the Hiring Amazon Hiring 2022 in Meridian
Job Position IT Support Technician
Job Location Jobs in Meridian
Job Reference Number 1831110
Salary $ 71165.00 per year
Job Type Amazon Jobs
Publishing Date 11 Apr 2022
Last Date Until filled

Amazon Jobs Meridian IT Support Technician Job Description

All the eligibility of Amazon IT Support Technician Jobs in Meridian like educational background, job experience, skills and selection criteria given in the below. Candidates should check each condition carefully before applying.

IT Support Technician

Job ID: 1831110 | PillPack, LLC

Amazon Pharmacy’s mission is to deliver the right medications to our customers at the right times without the complexity and frustration of the traditional healthcare system. We are looking for an experienced Support Technician to join our growing IT team. You will provide quality technical support to internal customers through one or all available channels, meeting or exceeding their expectations at every opportunity.
As an IT Support Technician you will be customer focused and motivated by team success. You will be innovative, energetic, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and have demonstrated the ability to maintain high levels of productivity with minimal supervision. This team provides remote support for Amazon Pharmacy employees with responsibilities including but not limited to: troubleshooting and resolving single customer issues with Windows, Mac, Microsoft Office, VPN, Mobile device management, cloud based services and permission access.

Core Responsibilities – Provides comprehensive technical support to Amazon Pharmacy employees worldwide.

  • Research, resolve, and respond to inquiries received via web chat, telephone calls, email, ticketing system, all in a timely manner, in accordance with team standards.
  • Diagnose and troubleshoots end user computing problems including analyzing the problem, identification of appropriate resources, testing of proposed fixes and follow-up to ensure the problem has been resolved.
  • Creates and submits detailed call logs documenting customer interactions that are accurate, thorough, and timely.
  • Informs customer of needed repairs and answers basic questions. Ensures that customer understands and is satisfied with work completed
  • Follow all standard operating procedures (SOP) through the effective use of Knowledge management.
  • Manage a fluctuating case count.
  • Acquire and maintain current knowledge of relevant support policies in order to provide technically accurate solutions to users.
  • Assists with activities to triage and escalate any system or network outage to reduce downtime.
    A day in the life
    About the hiring group
    Job responsibilities
  • Provides comprehensive technical support to Amazon Pharmacy employees worldwide.
  • Research, resolve, and respond to inquiries received via web chat, telephone calls, email, ticketing system, all in a timely manner, in accordance with team standards.
  • · Diagnose and troubleshoots end user computing problems including analyzing the problem, identification of appropriate resources, testing of proposed fixes and follow-up to ensure the problem has been resolved.
  • Creates and submits detailed call logs documenting customer interactions that are accurate, thorough, and timely.
  • Informs customer of needed repairs and answers basic questions. Ensures that customer understands and is satisfied with work completed
  • Follow all standard operating procedures (SOP) through the effective use of Knowledge management.
  • Manage a fluctuating case count.
  • Acquire and maintain current knowledge of relevant support policies in order to provide technically accurate solutions to users.
  • Assists with activities to triage and escalate any system or network outage to reduce downtime.

BASIC QUALIFICATIONS

  • 2+ years of experience supporting Windows, Mac and/or Linux Operating systems in a corporate setting
  • 1+ years of experience with Windows Server technologies: AD, DFS, Print Services, SCCM
  • 2+ years experience with network troubleshooting and support

PREFERRED QUALIFICATIONS

  • Bachelor’s degree in IT, Computer Science, or a related field
  • Relevant IT Certifications (CompTIA+, ITIL, MCP)
  • Experience in Google Administration, Atlassian Products, VMWare
  • Prior experience in a Corporate Help Desk environment, healthcare and call center settings
  • Strong troubleshooting skills of very complex systems
  • Ability to explain complex IT concepts in simple terms
  • Knowledge of HIPAA regulations and PHI compliance

How to Apply for Amazon Jobs Meridian Online?

Candidate should be follow below tips to apply online for the post of IT Support Technician Jobs in Meridian through official Amazon careers portal.

  • Read all the Amazon Job Description provided above.
  • If you are eligible for the post of IT Support Technician jobs in Meridian then click on Apply now button below.
  • Fill the eligibility details on Amazon Job Application form.
  • Submit your Resume/CV with the instruction given on the official website.
  • Take a copy of your application form of future use.

Apply Online Here

Types of Jobs Available in Amazon

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  • Amazon Driver Jobs
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